Filofax Problems #1 Rings, Scratches & Laying Flat

Okay so these problems may not affect everyone, or might not be a big issue for people with these problems, but for someone it could be a very upsetting problem. I have just recently received my first Filofax scratch from one of my kittens. It was an accident and is only small, but it's so noticeable to me and it feels like this perfect and beautiful Filofax is now ruined :( I think I'm overreacting a little, I'm trying to forget about it, but does anyone else feel like this?

These are the rings in my A5 pink Finsbury, they don't have any big gaps and the only problem I have with them is sometimes the pages get caught slightly, but I'm aware of that and try to be gentle. I have seen some horrific rings on Flickr and the Facebook group which has slightly made me nervous to buy anymore Filofaxes.

Another problem which I have lucky not had experience with is training a Filofax to lay flat. I have heard a lot of Filofax owners complain about certain designs that won't lay flat and they have to put heavy vases and boxes on them to 'train them'.. I don't know why that is, I've personally never had to train my Identity or Finsbury, so maybe I've been lucky. I don't know whether it's just the personal size which suffers from this problem because I've not seen any A5's being trained. If I had to train my Finsbury, I think I would lay it face down and put something heavy on both sides for a few days, if that didn't work I would send it back and request a new one.

Let me know your Filofax experiences and any other problems you've ran into :)